FAQs

FAQs2026-07-28T19:14:02-07:00
Aj paintmasters plus side faq
There are so many painters out there, how do I decide which company to use?2017-05-31T11:23:58-07:00

Consider what it means to work with a local company. We have lived in Marin all our lives and are invested in the community. We will be here for you now AND in the future.  Our advice is to use a licensed painting contractor. There are many advantages listed below. And it is a good idea to check the company’s references.

What are the advantages of using a Licensed Contractor?2017-05-31T11:23:58-07:00

While having a license doesn’t ensure the quality of a paint job, licensed contractors are trained and skilled professionals who know the proper techniques and materials for preparation, the best paints for each individual application, etc.
Using a licensed contractor offers you the consumer some protection and recourse that you do not have with unlicensed workers.

Safety: A licensed contractor carries General Liability insurance that protects you upon signing a contract.

To check on a contractor’s license visit the Contractors State License Board website.

AJ PaintMasters Plus carries General Liability that protects you upon signing a contract with us. You are added to our policy as an “Additional Insured”. Ask yourself this, if you’re uninsured unlicensed worker causes property damage or suffers an injury on your property who is responsible? You are. Most Home Owners policies will exclude claim coverage for unlicensed or uninsured workers.

We live and work in Marin County. We are proud members of our community and value the reputation we have professionally and personally.

We suggest you check out our references. We have many satisfied clients throughout the County; we are primarily a referral-based company. We’ve grown our business on the long lasting quality of our workmanship.

Why should I use a premium paint instead of just a standard paint? Sometimes premium paint can be expensive.2017-05-31T11:23:58-07:00

Your investment now in high quality materials will save you thousands of dollars in the long run. Premium paints are formulated to provide you with a richness and depth of color. They cover better with a single application and are often less porous. Premium paints add years to your paint project saving you labor and materials costs over the life of your paint job.  Premium paint generally covers better than less expensive paints, so less is needed, resulting in less time to apply it.

What should be considered when choosing an interior paint vs. an exterior paint?2017-05-31T11:23:58-07:00

Interior Paint:

  • Good scrub ability and stain resistance
  • Good hiding ability
  • Easier touch up

Exterior Paint:

  • Color retention
  • Resistance to fading
  • Flexibility (to withstand expansion and contraction due to weather)
  • Mildew resistant
I received a proposal several hundreds of dollars less than yours. Why?2017-05-31T11:23:58-07:00

We can’t speak to the level of quality other painters might provide. We can only speak to the quality we provide. We know that the quality of any jobs starts with the preparation. We always place an emphasis on detailed surface preparation so that your finished project will last a long time. We offer a 2 year limited guarantee to ensure your confidence in our skills and qualifications and we stand behind our reputation.  Also keep in mind that hiring a licensed paint contractor offer several advantages as stated above.

We don’t have allergies or chemical sensitivities. Why should we use zero VOC paints?2017-05-31T11:23:58-07:00

The simple answer it that it is the right thing to do for the environment. Using zero VOC painting products protect the environment during the manufacture, use and ultimate disposal of the products. They are less harmful to the people applying the paint and you do not expose anyone to the potentially harmful “out gassing” process involved in paints that contain VOC’s. The full effect of exposure to VOC’s is not known, so even though you don’t experience an adverse reaction, you may be unnecessarily exposing yourself and your family to unknown risks. Eventually, the EPA will require that all painting products contain zero VOCs. Get ahead of the curve now.

Posted on Yelp Yelp
Abby D. profile picture
Abby D.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
I'm late in posting this review as I had the work done in mid-June this year. I could not be more pleased with the job. Alex was great to work with, very professional and responsive. Plus, he was a delight to work with, that made it an even better experience. And, the price was very reasonable, he quoted in advance and that was what I paid. Really great over-all.
Posted on Yelp Yelp
Jeff L. profile picture
Jeff L.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
I enjoyed working with these folks. They did a great job painting our home with attention to detail and good follow up for final touches. Highly recommended!
Posted on Yelp Yelp
Steve I. profile picture
Steve I.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
I highly recommend AJ Paintmasters Plus for exterior house painting. I have a 2 story building in Novato with wood siding in which the old paint had large areas that were cracked and peeling. This was a difficult job because the house is located on a steep hillside. They spent a lot of time prepping, scraping, and sanding down to the bare wood where necessary. They also repaired the dry rot. The owners, Alex and Leslie, live locally. They are very knowledgeable and used the right high quality materials and supervised the crew. They did an excellent job that I'm sure will last many years.
Posted on Yelp Yelp
Brad S. profile picture
Brad S.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Our real estate agency recommended AJ Paintmaster. They offered a very competitive bid. In addition Leslie helped us think through the paint colors that would work best for a property going up for sale. They did a great job and worked around the schedule of other contractors working on the house. I absolutely would use them again and now recommend them to everybody who comes by to see the "new house" Leslie was very responsive on email and it was very easy to work with Alex on site. Totally positive experience. I was not asked to post this review. This is a real opinion.
Posted on Yelp Yelp
Lindsay B. profile picture
Lindsay B.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
I hired AJ PaintMasters Plus to paint the exterior of my Eichler home, and there are not enough superlatives to describe the outstanding results that Alex and his crew delivered. His employees were pleasant and professional throughout the process, and they took obvious pride in their work. Alex was often onsite, although his crews were were diligent with or without his presence. The time and effort they took on the preparation phase was particularly impressive, as my old house needed a lot of scraping, sanding, caulking, and dry rot remediation. They took special care to cover and tape off windows and ground covering for the main painting phase. Plus they took the time to return after all paint had dried for a final once-over, in which they spruced up tiny details that had escaped my notice. We feel like we live in a new home, and I highly recommend AJ PaintMasters Plus.
Posted on Yelp Yelp
Shelly O. profile picture
Shelly O.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
I call AJ once a year to clean my carpets, they always agree to come as soon as possible and I trust them fully!
Posted on Yelp Yelp
Carlyn M. profile picture
Carlyn M.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
I couldn't stand the color of my house. It was drab, it was dull, and I had a bad case of house shame every time I looked at it. We looked at a variety of painters and finally decided on AJ Paintmasters and I'm so glad that we did. Alex and his team did a beautiful job and they were so easy to work with. Leslie patiently and expertly answered all of my questions and eased my many concerns. Our house is now the happy, welcoming place I wanted it to be! I can not recommend them highly enough.
Posted on Yelp Yelp
Martin F. profile picture
Martin F.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
15 months later a response to a Yelp review.... Just as petty this time as the initial disrespect and rude offensive comments ( in Spanish) to my wife.... As the building housed "tenants" the quality of the work was slipshod, and there appears to be dual standards for "rentals" vs. "owner occupied" properties. I feel qualified to assess this type of work as I am a NACE certified inspector having worked for the USAF worldwide.
Posted on Yelp Yelp
Lisa E. profile picture
Lisa E.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Alex and Leslie were fantastic. I had the outside of my house painted with Paintmasters and they did a great job. They helped with the selection of the paint and every detail was perfect. Their communication during the process was great. Thanks very much! Lisa
Posted on Yelp Yelp
summer G. profile picture
summer G.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
I recently bought my first home and had the daunting task of having to remove the popcorn off my celings. I knew it would be priciey, but most importantly, I wanted to be confident that done correctly. I did my due diligence and received 2 other bids and hands down AJ was the bar far superior. I worked with Alex who called me when he said he'd call, showed up when he said he would and I felt that Leslie, Alex and Mike had my best interest at heart the entire time. The job was performed to perfection and I was touched that they went above and beyond to put new locks on my door which required an extra trip. Thank you AJ for making my first home project a positive one and I now know I have a trusted resource for all my future home improvement needs.
Go to Top